I e-mailed Sonny on a Sunday morning on the off chance he could meet us at my mum’s flat a few hours later.

He phoned me to discuss what we needed and then phoned again to give me 10 minutes notice when he was due to arrive.

Communication excellent. He arrived, smart and business-like, a friendly, courteous and professional young man.

Gave me a price and then got on with the job. I thoroughly recommend him.